About us
MSS is a respected name in the security industry providing door
supervision, event security and guarding to clients across the
UK. For the past 16 years, our award-winning business has been
renowned for providing our valued clients with a customer-focused
and personalised service. Evidencing this, we are proud to highlight
that in the past 6 years we have consistently achieved a customer
satisfaction score of 98%.
Demonstrating the diversity of our service, we work
with the following key sectors:
» Retail
» Private
» Corporate
» Hospitality
» Government
» Manufacturing
What sets us apart?
Since we were founded in 2006, our client list has
steadily grown due to excellence in delivery.
Of notable mention is the supply of security to the below
events and contracts:
» The G7
» Sporting Events
» COP 26
» Labour for HS2
» Commonwealth Games
» London 2012
We have achieved this growth by ensuring we have
the right people, processes and tools.
Our People
Employing and selecting the right people, at the
right time is key to our success. Our security team
consists of 120 skilled and experienced personnel.
We understand the importance of making the right
hires, not just for our business but our clients. As
a result, each member is carefully selected based
on their competence and experience. We carry out
BS7858-aligned pre-employment checks including
ID checks, right to work and 2x references. They are
also expected to embrace our core values including
integrity, teamwork, attitude, performance and
passion.
We are passionate about supporting disadvantaged
groups and as a result, we have recruited 6 army
veterans. These individuals complement our security
team with their professionalism, strong work ethic
and adaptability. We are signed up to the Armed
Forces Covenant and our commitment to this group
has been externally recognised. In 2020 we were a
Silver Award Winner.
Delivering Excellence Through Quality Processes
We ensure a quality service through the application
of efficient processes across all elements of our
business. To demonstrate this commitment, we hold
the following:
» ISO 9001:2015 (quality management)
» BS 10800:2020 (certification of Provision of Security Services)
» BS 7858 standard (screening of individuals
working in a secure environment)
» BS 7960:2016 (door supervision code of practice)
Technology
We have access to body cams and scanners that are
sourced from our long-standing suppliers. Added
to this, our security personnel are issued with
uniforms bearing pre-agreed branding.
This provides a professional image and has the added benefit of
acting as a deterrent for criminals.